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Resources for Reporting Claims
A claim is an assertion of a legal right alleging liability or responsibility on the part of an insured arising out of an occurrence or wrongful act.
Steps to Take When a Potential Claim Occurs
If a potential claim occurs, please follow these steps:
Gather information to provide proper defense:
Interview all parties involved
Obtain insurance information for possible
Write complete reports.
Identify all witnesses by name with phone numbers
Be sure to avoid potential disclosure of all internal
Review the Claims Reporting Process
Refer to the
Claims Procedures Presentation
for a brief overview of the claims reporting process.
For more in-depth claims information, please reference the Claims Manual and other helpful publications on the
Claims Services Publications page
Vehicle Accident Kit
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