Resources for Reporting Claims

A claim is an assertion of a legal right alleging liability or responsibility on the part of an insured arising out of an occurrence or wrongful act.

Steps to Take When a Potential Claim Occurs

If a potential claim occurs, please follow these steps:

Gather information to provide proper defense: Interview all parties involved Obtain insurance information for possible subrogation Write complete reports.

Identify all witnesses by name with phone numbers and addresses. Be sure to avoid potential disclosure of all internal documents.

Review the Claims Reporting Process

Refer to the Claims Procedures Presentation for a brief overview of the claims reporting process.

Additional Information

For more in-depth claims information, please reference the Claims Manual and other helpful publications on the Claims Services Publications page.